WELCOME TO VATECH SUPPORT
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Please have your imaging system Serial Number (SN) available when you call. The SN is found on the Service Tag which is located typically on the left side of the device column.
It's also ideal to have the best contact phone number and Dr information available for the fastest service possible.
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Online Support:
You can visit our Frequently Asked Question for quick
online self help available 24/7
CUSTOMER LEARNING CENTER
Product supports, documents and downloads.
REMOTE ASSISTANCE
Get help from professionals, remotely.
INSTRUCTION
Please download the client first. You will be prompted to “Run & Install”. Please run the Teamviewer Quick support client, once finished please provide your ID/PW to the Customer Service Support Engineer once requested.
For fastest service possible, please have this ID/PW ready.
Viewing computer’s requirements
CPU |
RAM |
HDD |
GRAPHIC CARD |
OS |
Intel i5 2.6GHz or Higher |
4GB or Higher |
512GB (7,500 RPM SATA or Above) |
Nvidia - 4GB GTX 1050ti or better
(Note: ATI Graphics, Intel and integrated GPU not supported)
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64bit Only : Windows 10, 8(8.1), 7, XP, Vista
(Note: No 32bit support)
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Frequently Used Service & Links
EzServer
EzServer for EzDent-i & Ez3D-i installations
DOWNLOAD
EzDent-i Installation Kit
EzDent-i Software Installation Kit
DOWNLOAD
Ez3D-i Installation Kit
Ez3D-i Software Installation Kit
DOWNLOAD